Shipping Policy

Thank you for choosing AuraWick.com. We are delighted to offer you our unique, handcrafted products. Please review our Shipping Policy to understand the timelines and processes involved in delivering your order.

1. Handcrafted with Care

All our products are meticulously handmade, and we take great pride in crafting each piece with precision and care. Due to the artisanal nature of our products, we require adequate time to ensure that every item meets our high-quality standards before it is shipped to you.

2. Shipping Timeframes

Typically, your order will be processed and ready for shipment within 7 to 15 days from the date of purchase. This timeframe allows us to create your unique candle and ensure it is packaged securely for shipping.

3. Extended Delivery Times

In some cases, delivery might take longer than the typical 7 to 15 days. Factors that could contribute to extended delivery times include:

• Location of Delivery: If your delivery address is in a remote or international location, shipping times may vary.
• Quantity of Products: Large orders or custom requests may require additional time to craft and ship.

Please rest assured that we will keep you informed of any delays and provide updates on the status of your order.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the size of your order. These costs will be clearly displayed before you complete your purchase.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your delivery until it reaches your doorstep.

6. Contact Information

If you have any questions about your order or need assistance with tracking, please contact our customer service team:

• Email: Marketing@aurawick.com

Thank you for your patience and understanding as we create and deliver your one-of-a-kind AuraWick.com product.